Cole Lemaster LLC, DBA Finds You Well — Health & Wellness Coaching and Travel Advisory Services
Effective date: August 1, 2026
These Terms of Service (the "Terms") govern your access to and use of the website at https://www.findsyouwell.co and the services provided by Cole Lemaster LLC, doing business as Finds You Well ("we," "us," or "our"). By accessing our website or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Our Services
We provide two distinct services: (1) health and wellness coaching, and (2) travel advisory services, which we offer as an independent travel advisor affiliated with Fora Travel, Inc. ("Fora"). These Terms cover general use of our website and your relationship with us. Each service is also governed by its own separate agreement:
Coaching Services Agreement — governs health and wellness coaching. You accept it when you engage coaching.
Travel advisory Terms & Conditions — govern travel advisory services. Before we begin planning or booking travel, you will be asked to review and sign our separate Travel Terms & Conditions, which (together with the terms of Fora and the applicable travel suppliers) govern your travel engagement. We do not commence travel work until it is signed.
Where a service agreement conflicts with these Terms on a matter specific to that service, the service agreement controls for that service.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our website and services, or the parent or guardian of a minor who consents to and supervises the minor’s use. By using our website or services, you represent that you meet these requirements and that the information you provide is accurate and complete.
3. Health and Wellness Coaching
Health and wellness coaching is provided under our separate Coaching Services Agreement, which contains the full terms, including scheduling, fees, cancellation, confidentiality, and disclaimers. Coaching is not therapy, medical or nutritional care, or the practice of any licensed profession, and it is not a substitute for professional medical, psychological, financial, or legal advice. Coaching does not diagnose, prevent, treat, or cure any medical condition. You are solely responsible for your own decisions, choices, and results. Before beginning or changing any diet, exercise, supplement, or wellness practice, you should consult a qualified licensed healthcare provider.
4. Travel Advisory Services
We provide travel advisory services as an independent travel advisor affiliated with Fora. We help you research, plan, and book travel with third-party suppliers such as hotels, airlines, cruise lines, and tour operators. Those suppliers, and Fora, are independent third parties with their own terms and conditions, which apply to your travel and which you are responsible for reviewing.
We do not own, operate, or control travel suppliers, and we are not responsible for their acts, omissions, or the products and services they provide. Travel arrangements are subject to supplier availability, pricing, terms, cancellation and change policies, and to circumstances beyond our control (such as weather, strikes, or government actions). You are responsible for ensuring you have valid travel documents (such as passports and visas), meet health and entry requirements, and obtain appropriate travel insurance. We strongly recommend travel insurance for every trip.
Travel advisory services are subject to our separate Travel Terms & Conditions, which you must review and sign before we begin. Where those Travel Terms & Conditions differ from these Terms on a travel-specific matter, the Travel Terms & Conditions control.
5. Fees and Payment
Fees for coaching are set out in the Coaching Services Agreement or applicable order or checkout. Travel bookings are paid through Fora and/or the applicable travel suppliers, and any advisory or planning fees will be disclosed to you before you incur them. You agree to pay all fees when due. Except where a refund is required by applicable law or expressly provided in a service agreement, fees are non-refundable, and supplier payments are subject to the suppliers’ own refund and cancellation policies.
6. Acceptable Use of the Website
You agree to use our website only for lawful purposes and not to: (a) violate any applicable law or regulation; (b) infringe our or others’ intellectual property or privacy rights; (c) upload or transmit malicious code or attempt to gain unauthorized access to our systems; (d) interfere with or disrupt the website; or (e) use the website to harass, abuse, or harm another person. We may suspend or terminate your access if you violate these Terms.
7. Intellectual Property
The website and its content — including text, graphics, logos, and any materials, worksheets, plans, frameworks, or resources we create and share — are owned by us or our licensors and are protected by intellectual property laws. We grant you a limited, personal, non-commercial, non-transferable license to use them in connection with our services. You may not resell, publish, reproduce, or redistribute our content without our written permission.
8. Third-Party Links, Tools, and Services
Our website and services rely on and may link to third-party platforms and services, including scheduling software, payment processors, analytics providers, Fora, and travel suppliers. We are not responsible for the content, products, services, or privacy and data practices of these third parties. Your use of third-party services is governed by their own terms and policies.
9. Disclaimers of Warranties
Our website and services are provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, secure, or error-free, or that any information provided is accurate, complete, or current. We make no guarantees regarding the results of coaching or the availability, pricing, or quality of any travel arrangement.
10. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss arising from the acts or omissions of travel suppliers or other third parties. Our total liability arising out of or relating to the website or services, and your exclusive remedy, is limited as follows: for coaching, the amount you actually paid us for coaching; and for travel advisory services, the commission and fees we actually receive for the applicable booking (the portion of the commission that Fora pays to us). For any other matter, our total liability is limited to the amount you actually paid us for the service giving rise to the claim, excluding amounts paid to travel suppliers or Fora. Nothing in these Terms limits liability that cannot be limited under applicable law.
11. Indemnification
You agree to indemnify and hold harmless Cole Lemaster LLC and its owners, employees, contractors, and agents from and against any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the website or services, your violation of these Terms, or your violation of any law or the rights of any third party.
12. Privacy
Our collection and use of personal information is described in our Privacy Policy, available at https://www.findsyouwell.co. By using our website or services, you acknowledge our Privacy Policy.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. The parties will first try in good faith to resolve any dispute by informal negotiation, and then by mediation, for up to thirty (30) days after written notice. If the dispute is not resolved, it will be finally resolved by binding arbitration administered by the American Arbitration Association under its applicable consumer rules, seated in Bronx, New York, except that either party may bring a claim in small-claims court. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Bronx, New York for any matter not subject to arbitration. In any dispute, the prevailing party is entitled to recover its reasonable attorneys’ fees and costs.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be indicated by an updated effective date, and changes are effective when posted. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.
15. General Provisions
These Terms, together with any service agreements and policies incorporated by reference, are the entire agreement between you and us regarding the website and general use of our services. If any provision is held invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the rest will remain in effect. Our failure to enforce any provision is not a waiver of our right to enforce it later. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
16. Contact Us
If you have questions about these Terms, contact us at privacy@findsyouwell.co or through our contact form at https://www.findsyouwell.co/contact.